Return and Refunds Policy
The ability to provide goods and services by Palanga Publishing is subject to availability. When unavailable, Palanga Publishing will refund the client in full within 30 days.
A 20% administrative fee will be deducted from any cancellation of orders by the client. Any request to return books must be made in writing to: Sales Department: firstname.lastname@example.org.
We would prefer, whenever possible, to replace imperfect books rather than passing a credit entry for them.
Palanga Publishing warrants to Buyer that upon delivery to Buyer the books purchased hereunder shall conform to the specifications as listed. Palanga Publishing makes no other warranty, express or implied, with respect to the books, products or services it may make available through the Site.
Limitation of liabilities
Buyer shall not in any event be entitled to, and Palanga Publishing shall not be liable for indirect, special, incidental or consequential damages of any nature including, without limitation, business interruption costs, removal and/or reinstallation costs, reprocurement costs, loss of profit or revenue, loss of data, promotional or manufacturing expenses, overhead, injury to reputation or loss of customers, even if Palanga Publishing has been advised of the possibility of such damages.
Buyer’s recovery from Palanga Publishing for any claim shall not exceed Buyer’s purchase price for the product giving rise to such claim irrespective of the nature of the claim, whether in contract, tort, warranty, or otherwise. Palanga Publishing shall not be liable for and Buyer shall indemnify, defend and hold Palanga Publishing harmless from any claims based on Palanga Publishing’s compliance with specifications or instructions by parties other than Palanga Publishing.